In this story, you'll discover 19 essential insights for building strong relationships and mastering communication in both your personal and professional endeavors.

5 November 2023

1. Smile

2. Always begin in a friendly way

3. Let the other person save the face

4. Don't criticize, condemn or complain

5. Give honest and sincere appreciation

6. Let the other people do all the talking

7. To get the best of an argument, avoid it

8.  Ask questions rather than giving orders

9. Show respect for other people's opinions

10. Always begin with praise and appreciation

11. Remember and use the other person's name

12. Become genuinely interested in other people

13. Talk in terms of other person's interests

14. When wrong, admit it quickly and definitively

15. Arouse an eager want within the other person

16. Be a good listener. Let others do more talking

17. Go out of your way to make people feel important

18. Publicly praise the other person's accomplishments

19. Try to see things from the other person's point of view.